Click the button below or email empsilversmith@gmail.com to place a custom order!

Current turnaround time is 3-4 weeks from time of payment.

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Customs Order Policies

  • Current turnaround time for customs is 3-4 weeks from time of payment. 
  • Custom orders will require upfront payment before I begin working on your piece(s) unless otherwise specified. 
  • For larger orders, a non-refundable deposit will be required. This deposit will go towards the total cost of your piece. 
  • Unless other arrangements have been made, if a custom order is not fully paid within 1 week of completion, the piece will be posted for sale. 
  • Custom orders are final sale and not eligible for returns/refunds. 
  • Once your order is finished, final pictures will be sent and the order will be shipped. 
  • If you are needing a custom sooner than the turn around time, please feel free to message me for other options. A rush fee may be required. 

FAQ

-Is payment due up front and do you offer payment plans?

I do require some form of payment upfront. Smaller orders will be the full amount and larger orders will require a deposit that will go towards the total amount. Payment plans are available through my website, please feel free to ask me about them!!

-Can you do gold jewelry? 

Unfortunately for now I am only able to do sterling silver jewelry. 

-What if I need my order sooner than your turnaround time?

If you are needing your piece at a sooner date, please reach out to me and we can discuss further. 

-Why is your turnaround time that long? 

I try to get pieces out in a timely manner but this art takes time to ensure high quality. I am also a college student so I have to balance my time between silversmithing and studies. I appreciate your patience and choosing me for your custom pieces!!

-Do you do bridal customs?

YES!!! I would love to create pieces for your big day! Message me with your ideas and we can get to designing!!

-Can you repair my jewelry? 

Pieces purchased from me: Yes! There may be a charge for my time or the materials, depending on the repair and date purchased. 

Pieces purchased from other silversmiths: I can do repairs on a case by case basis. Please feel free to send me a picture of the repair and we can discuss!